Privacy Policy

Arbor Tree Care (“Arbor”, “we”, “us”) is a tree care company based at 2810 Oak Hollow Rd, Austin, TX 78704. This policy explains what personal information we collect through arbor.co and how we use it.

When you request an estimate or contact us, we collect the details you give us: your name, phone number, email address, ZIP code or street address, and a description of the job. We also collect basic usage data such as pages visited, browser type and approximate location from your IP address.

We use your information to respond to your request, schedule and carry out work, send estimates and invoices, and improve our website. We do not sell your personal information.

Our website uses essential cookies and privacy-friendly analytics to understand how visitors use the site. You can block cookies in your browser settings; some features may not work as intended.

We share information only with service providers who help us run the business, such as our website host, email and scheduling tools, and only as needed. We may also disclose information if required by law.

We keep estimate and job records for as long as needed to provide our services and meet tax, insurance and legal obligations, then delete or anonymise them.

You can ask us to access, correct or delete your personal information at any time by emailing hello@arbor.co. We’ll respond within 30 days.

Questions about this policy? Email hello@arbor.co or call (555) 019-4420.